New managers sometimes struggle to balance their established coworker relationships with their new management responsibilities.
This seminar presents proven strategies that will help new supervisors navigate those changing relationships and prepare them for even the most difficult situations they're likely to encounter in their new roles.
Key Training Points
How to:
Overcome the fear of lost friendships and lost rapport
Discipline a former peer
Manage coworkers who are older
Enforce a policy one might have personally broken prior to becoming a manager
Avoid the appearance of favoritism
Keep confidential information confidential
Admit mistakes in a way that builds trust and credibility with former peers (and all direct reports)
In today's economy many leaders, both new and experienced, lack the critical leadership skills they need to succeed.
The keys to being an effective leader lie in establishing good relationships and having the ability to spark others into action.
Master the basics of how to get positive results through others, and discover a set of essential skills that will help you meet both practical business needs and the personal needs of others.
Gain a set of proven communication skills that are critical to being a successful leader who can inspire others.
Key Training Points
Help leaders:
Accomplish more in less time during interactions, while improving relationships.
Motivate their teams--and themselves--to be more effective.
Enhance team performances by providing feedback people are willing to accept and act upon.
Organizations today are working with smaller budgets and fewer people. In this environment, making the best use of employees knowledge, skills, and abilities, is more critical than ever before. To meet this challenge, many organizations are redefining and expanding the role coaching plays in helping to meet organizational goals. For an organization to thrive, everybody has to be a coach --- not just managers. Coaching is a way for everyone in the workplace to support and motivate one another --- both within and across functional lines.
Coaching: Bringing Out the Best in Others helps participants recognize daily opportunities to coach the people they work with, master a step-by-step approach to coaching, and provides participants with the coaching skills they need to bring out the best in everyone.
Key Training Points
Describe the role of a coach.
Explain why everyone in the organization needs to be a coach.
Describe how coaching can benefit you, others, and the organization.
Identify behaviors that help foster a supportive coaching environment.
Demonstrate a variety of asking and listening techniques to coach others formally and informally.
Individual differences are key to the success of any organization. Yet these vital differences can also lead to common workplace issues--stress, conflict, low productivity, and resistance to change. So how do you solve common problems among unique individuals? You begin with self-awareness. Self-awareness is a key component of effective management.
DiSC: Discovering Your Leadership Style helps participants identify their strengths by focusing on the behaviors that "come naturally" to them. When leaders operate from their strengths and are aware of their weaknesses, they can more effectively coach, delegate, and correct performance problems.
Key Training Points
Discovering your personal behavioral style
Exploring the four DiSC dimensions of behavior--Dominance, Influence, Steadiness, Conscientiousness
Flexing your behavioral style to communicate more effectively with others
Managers are legally obligated to understand and enforce company employment policies and procedures to reduce the chance of discrimination and lawsuits. Participants will gain a practical "no-nonsense" understanding of employment law, thereby decreasing the risk of pricey litigation.
Key Training Points
Defining critical issues like hiring/firing, discipline, harassment, violence, and the Americans with Disabilities Act (ADA)
Determining managers' responsibilities concerning employment law
Providing practical examples managers can apply in their departments
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